INTRODUCTION
Your privacy is important to us, and through this document we explain which data we collect from users, how we use it, and for what purpose, among other details.
For your information, we will never ask for more information than is actually required for the requested services; we will never share your data with third parties, except when required by law or with your prior authorization; and we will never use your data for any purpose other than those previously indicated.
As users, you should read this Privacy Policy carefully and regularly, especially whenever you enter personal data, since this document may undergo modifications. The provider may change any type of information appearing on the website in order to comply with regulations or update the policy, without the obligation to notify users, being sufficient the publication on the provider’s website.
DATA CONTROLLER:
Identity: CROMODURO BOTIFOLL, S.L. (also referred to as “the provider”)
Tax ID (NIF): B58552084
Postal Address: Ctra. C-16C Km 3.4, 08272, Sant Fruitós de Bages, Barcelona
E-mail: lopd@cromodurobotifoll.com
CROMODURO BOTIFOLL, S.L., as the party responsible for the website, in accordance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as other applicable data protection regulations and Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary technical and organizational security measures to ensure and protect the confidentiality, integrity, and availability of the data provided.
METHOD OF DATA COLLECTION, DATA WE COLLECT, AND PURPOSE OF PROCESSING:
The data we collect, how we obtain it, and the purpose of its processing are as follows:
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Contact and/or information request forms:
• Data required: name, surname, email, address, mobile phone.
• Purpose: to respond to inquiries and/or provide information requested by the user.
• Lawful basis: user consent. -
To carry out the contractual relationship and necessary administrative, tax, and accounting tasks in accordance with applicable legislation:
• Data required: name and surname, telephone number, address, ID number, email, signature.
• Purpose: to perform internal commercial, tax, and administrative management.
• Lawful basis: consent of the data subject and contractual relationship. -
WhatsApp: use is detailed in the WhatsApp section of this policy.
The photographs displayed on the website are the property of CROMODURO BOTIFOLL, S.L.
You may revoke your consent at any time by sending an email with the subject “Unsubscribe” to the address indicated above.
In accordance with the LSSICE, CROMODURO BOTIFOLL, S.L. does not engage in SPAM practices; therefore, it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, all communications received from the provider include the option to withdraw consent to receive such communications.
We will not process your personal data for any purpose other than those described except by legal obligation or court order.
Your data will not be subject to automated decision-making that may affect you.
DATA RETENTION PERIOD:
Your data will be kept for as long as the commercial relationship with us continues or until you exercise your right of deletion, objection, or restriction of processing. However, your data will be kept for the legally established periods in accordance with applicable provisions.
RECIPIENTS OF DATA DISCLOSURES OR TRANSFERS:
CROMODURO BOTIFOLL, S.L. will only provide information to law enforcement agencies under court order or legal obligation, without prejudice to the possibility of blocking or deleting your account if there are indications of any criminal activity by the user. The information provided will be only that available to the provider at the time.
The information you provide through this website will be hosted on the servers of CROMODURO BOTIFOLL, S.L., managed by the company providing the website hosting service. The processing of data by this entity is regulated through a data processing agreement between the provider and the hosting company.
Additionally, the provider uses certain tools necessary for business operations, which may store your data. These include:
• Google Analytics: used to analyze and measure user activity on the website through cookies. The information generated and collected by these cookies (including your IP address) will be transmitted to and stored by Google Inc., located at 1600 Amphitheatre Parkway, Mountain View, California, USA, on its servers in the United States.
• CRM Platform: HubSpot, Inc., a company based in the U.S.
RIGHTS OF DATA SUBJECTS:
As a user and data subject, you may exercise the following rights before CROMODURO BOTIFOLL, S.L. by sending a written request to the postal address listed above or via email to lopd@cromodurobotifoll.com, with the subject line “DATA PROTECTION: RIGHTS OF DATA SUBJECTS.”
Rights include:
• Right of access: to know and obtain information about your personal data being processed.
• Right to rectification: to correct errors and modify inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”): to request deletion of inadequate or excessive data.
• Right to object: to object to the processing of your personal data or to request its cessation.
• Right to restriction of processing: to mark stored personal data to restrict its future processing.
• Right to data portability: to receive your data and transfer it to another controller without hindrance.
• Right not to be subject to automated individual decision-making (including profiling): to ensure decisions are not based solely on automated processing that significantly affects you.
As a user, you have the right to withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing carried out before withdrawal.
You also have the right to lodge a complaint with the supervisory authority if you believe your data protection rights have been violated (www.aepd.es).
ADDITIONAL INFORMATION
SECURITY MEASURES:
The data you provide will be treated confidentially. The provider has adopted all necessary technical and organizational measures to guarantee data security and prevent alteration, loss, theft, unauthorized processing, or access, in accordance with the state of technology and the nature of the data stored. Likewise, it ensures that data processing and registration in files, programs, systems, or equipment comply with integrity and security requirements established by current regulations.
LANGUAGE:
The applicable language of this privacy policy is Spanish. Therefore, in case of any contradiction among translated versions, the Spanish version shall prevail.
SOCIAL NETWORKS
CROMODURO BOTIFOLL, S.L. may have a presence on social networks. The processing of data relating to users who become followers on social networks (or who establish any link or connection through them) of the official pages of CROMODURO BOTIFOLL, S.L. shall be governed by this section and by the terms of use, privacy policies, and access rules of the corresponding social network previously accepted by the user.
CROMODURO BOTIFOLL, S.L. will process your data to manage its social network presence properly, inform about activities, products, or services, and for any other purpose permitted by the social network regulations.
It is forbidden to post content that:
• Is allegedly unlawful under national, EU, or international law, or promotes illegal activities or actions against good faith.
• Violates fundamental human rights, shows a lack of online courtesy, harasses, or may generate negative opinions among users or third parties, or which, in general, CROMODURO BOTIFOLL, S.L. considers inappropriate.
• Violates the principles of legality, honesty, responsibility, human dignity, protection of minors, public order, privacy, consumer protection, or intellectual and industrial property rights.
CROMODURO BOTIFOLL, S.L. reserves the right to remove, without prior notice, any content deemed inappropriate from its website or corporate social media pages.
If you share personal information via social networks, CROMODURO BOTIFOLL, S.L. will not be responsible for security measures applicable to those platforms. Users should consult the corresponding privacy policies of each network for more information.
WHATSAPP
The processing of data from individuals who make inquiries through CROMODURO BOTIFOLL, S.L.’s WhatsApp account shall be governed by this section, as well as by the application’s own terms of use, privacy policy, and access rules previously accepted by the user.
CROMODURO BOTIFOLL, S.L. will process your data for the purpose of properly managing your inquiry and other administrative service purposes. Your data will be shared with WhatsApp Ireland Limited, whose technical security measures ensure confidentiality, integrity, and availability of your information, as indicated in its own privacy policy. No further data transfers are foreseen except where required by law or court order.
Your data will be stored for as long as necessary to fulfill its purpose and will then be properly blocked, archived, and retained for the legally established period.
It is strictly prohibited to use CROMODURO BOTIFOLL, S.L.’s WhatsApp service to send content unrelated to inquiries or any content that is illegal under national or international law, violates fundamental rights, or infringes principles of legality, honesty, responsibility, privacy, consumer protection, or intellectual and industrial property rights.
VIDEO SURVEILLANCE
Images are captured for the purpose of ensuring the safety of individuals, property, and facilities.
Users are informed via a clearly visible video surveillance sign placed before entering the monitored area, indicating that the premises are under video surveillance.
No data transfers are foreseen, except to law enforcement authorities, nor will any international data transfers be made.
Images will be kept for a maximum period of 30 days from capture. After this period, the images must be deleted, in accordance with applicable law, which provides that “deletion shall result in the blocking of data, keeping it available only to public administrations, judges, and courts for potential liabilities arising from processing, during the limitation period thereof. Once this period expires, the data shall be permanently deleted.”
CHANGES TO THIS PRIVACY POLICY
CROMODURO BOTIFOLL, S.L. reserves the right to modify this policy to adapt it to legal or jurisprudential changes.
REVOCABILITY
Consent given for data processing or transfer may be revoked at any time by notifying CROMODURO BOTIFOLL, S.L. under the terms set forth in this Policy for the exercise of rights. Such revocation will not have retroactive effect.
APPLICABLE LAW
In general, the relationships between CROMODURO BOTIFOLL, S.L. and the users of its telematic services on this website are subject to Spanish legislation and jurisdiction. The parties expressly submit to the courts and tribunals of Manresa for the resolution of any conflicts arising or related to the use of this website.